Level 2 Award in Awareness of End-of-Life Care (RQF)

Accredited Qualification

Course Overview

Dynamic Training delivers the Level 2 Award in Awareness of End-of-Life Care (RQF), an accessible, knowledge-based qualification that strengthens confidence, empathy, and cultural sensitivity when supporting individuals and families at the end of life. The programme develops core understanding of principles, communication, and service navigation so staff can provide compassionate, person-centred care aligned to policy and best practice.

Learners explore different perspectives on death and dying, the aims and values of end-of-life care, communication skills for sensitive conversations, and how to signpost effectively to local and national support. With flexible online delivery, structured resources, and supportive coaching, the award fits around busy roles while building capability and assurance.

Course Content

Our delivery is practical, paced for working teams, and supported by friendly tutor guidance.

Delivery Model

  • Two online sessions either as 1:1 or in group workshops delivered via MS Teams
  • Induction to our learning portal, e-portfolio, and MS Teams
  • Guided self-study with structured workbooks and reflection activities
  • Monthly tutor check-ins focused on progress, confidence, and study planning
  • One-to-one tutor support for assignment clarity and wellbeing signposting
  • IT support for access, submissions, and digital confidence
  • Programme duration: 1–3 months, subject to experience

Workshop Breakdown: What Will Participants Learn

Session 1: Foundations of End-of-Life Care

  • Perspectives on death and dying: cultural, religious, and personal contexts
  • Aims, principles, and policies: dignity, respect, choice, advance care planning
  • Roles and responsibilities within end-of-life pathways
  • Record-keeping, confidentiality, and information sharing

Session 2: Communication, Support and Signposting

  • Communication in sensitive contexts: empathy, listening, barriers and enablers
  • Supporting individuals and families: emotional awareness and boundaries
  • Local and national support services; access and referral challenges
  • Working with multi-agency partners; escalation and feedback loops

Learners complete structured workbooks, short reflective tasks, and knowledge activities, uploading evidence to their e-portfolio.

Course Details

Programme cost: £175 +VAT

*Pricing Per Person & Excluding VAT.

Funding: Commercial, LDSS Funding Available.

Academic Level: Level 2

Mode Of Delivery: Online sessions either as a workshop or 1:1 sessions (MS Teams), guided self-study, e-learning resources, e-portfolio

Course Length: 1-3 Months, Subject To Experience

Enquire About This Training Course


Qualification Structure

This Ofqual-regulated qualification confirms knowledge of the principles and communication skills that underpin end-of-life care.

Awarding organisation: Highfield

Level: 2 (RQF) Award

Assessment: Knowledge-based assessment (assignments/online assessment) with evidence submitted via e-portfolio

Content Coverage:

  • Perspectives on death and dying
  • Aims, values, and policies in end-of-life care
  • Communication skills and managing barriers
  • Service navigation and signposting to support
  • Roles, responsibilities, and record-keeping

Note: This is a knowledge qualification. Workplace exposure enriches learning through real-world reflection. We offer reasonable adjustments to ensure accessibility.


Who Is This Accredited Course For?

  • Ideal for those working in, or preparing to enter, end-of-life and palliative care contexts, including:

    • Care/support workers and healthcare assistants (community, domiciliary, residential, nursing)
    • Staff transitioning into end-of-life roles and pathways
    • Volunteers and ancillary staff who interact with individuals and families
    • Primary care and community teams seeking foundational EoL awareness

    Employers aiming to strengthen compassionate communication, person-centred practice, and service navigation across teams will find this award adds immediate value.

Benefits And Outcomes

  • Nationally recognised qualification supporting quality, compliance, and CPD
  • Stronger communication skills for sensitive conversations with individuals and families
  • Clear understanding of principles, policies, and dignity-focused practice
  • Improved confidence signposting to local and national support services
  • Foundation for progression to further Level 2/Level 3 qualifications
  • Structured tutor support to build study skills and digital confidence

How This Programme Delivers Impact

  • Enhances compassionate, person-centred care at a pivotal life stage
  • Builds confidence for sensitive conversations and multi-agency working
  • Improves signposting and access to appropriate support services
  • Reinforces record-keeping, information sharing, and dignity in care

Entry Requirements

  • No formal prior qualifications required
  • Experience in a care setting is helpful but not essential
  • Access to a computer or smart device and an internet connection recommended
  • Employers are encouraged to provide protected learning time

Learning & Development Support Scheme (LDSS) Funding

The Adult Social Care Learning and Development Support Scheme (LDSS) is a government-funded initiative launched by the Department of Health and Social Care in September 2024, which is designed to help adult social care employers in England invest in their workforce by reimbursing costs for eligible training courses and qualifications for both regulated & non-regulated Adult Social Care staff.

This course is covered by LDSS funding. You can learn more about LDSS funding through the link below, and you can get in touch with our team if you have any questions. Please note that we can only provide guidance and we cannot arrange funding applications on your behalf.

Learn More About LDSS Funding


Enrol Now By Getting In Touch

How To Get In Touch...

Address:
Unit 7, Brook Business Centre,
Cowley Mill Road,
Uxbridge,
UB8 2FX

Phone: 020 8607 7850

Email: info@dynamictraining.org.uk


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