Hiring: Content & Engagement Officer

Job Title: Content & Engagement Officer

Operational Team: Business Development and Marketing Team

Location: Hybrid (with travel to employer sites and events as required)

Reports to: Head of Business Development

Accountable to: Managing Director

Liaises with: Delivery Teams

Working Hours: Monday to Friday - 37.5 hrs a week

Salary: £28,000 per annum

Dynamic Training is seeking a creative and highly organised Content & Engagement Officer to support learner recruitment, employer engagement, and brand development.

This role sits within our Business Development & Marketing team and is central to promoting our programmes, showcasing learner success, and ensuring our materials reflect the quality and inclusive culture of our organisation.

Join a values-led organisation committed to Integrity, Transparency, Accountability, Teamwork, and Inclusion, where your creativity will directly support meaningful learning and employer partnerships.

Email: info@dynamictraining.org.uk 
Phone: 0208 607 7850

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Key Responsibilities

Branding & Quality Assurance of Materials

• Develop and maintain templates, style guides, and brand standards.
• Format and quality-check learner and employer materials created by delivery teams.
• Ensure consistency across handbooks, presentations, policies, and external documents.
• Act as the organisational lead for visual identity and document presentation.

E-Learning Presentation Support

• Apply branding and formatting to digital learning content within LMS platforms.
• Work with tutors to prepare materials for upload and learner use.
• Ensure a consistent and accessible learner experience online.

Content Creation & Communications

• Produce promotional and informational content for website, newsletters, social media, email, physical and campaigns.
• Capture learner/customer success stories, case studies, and organisational updates through staff learner and employer engagement opportunities.
• Translate operational information into clear, engaging external communications.

Content Support for Digital Marketing

• Work collaboratively with the Digital Marketing Assistant to provide high-quality content for use across social media and digital channels.
• Develop source material such as case studies, learner stories, photographs, and event highlights for marketing use.
• Ensure all supplied content aligns with brand standards, tone of voice, and organisational messaging.
• Assist with preparing visuals, formatted documents, and approved copy for scheduled posts and campaigns.

Events & Engagement

• Coordinate logistics for open events, employer sessions, and internal showcases.
• Support promotion and capture content during events (online and physical).
• Help strengthen relationships through visible, well-managed engagement activity.

Collaboration Across Teams

• Work closely with delivery staff, leadership, and business development to identify communication needs.
• Provide creative support for new initiatives, programmes, and launches.

Professional Responsibilities

• Ensure all content, materials, and communications are handled in line with organisational policies and relevant legislation, including GDPR, Equality, Diversity and Inclusion, and accessibility requirements.
• Apply inclusive design principles to documents and digital content so materials are accessible to all learners and stakeholders, supporting Dynamic Training’s commitment to being Disability Confident.
• Follow Health and Safety procedures when planning and delivering events, capturing media, or working across sites.
• Maintain up-to-date knowledge of best practice in branding, digital content, accessibility, and education-sector communications through continuing professional development.
• Work flexibly and undertake other duties appropriate to the role that support the effective promotion and presentation of Dynamic Training’s provision.

Key Attributes

• Creative but practical, able to turn ideas into usable outputs.
• Highly organised and able to manage deadlines independently.
• Collaborative and responsive to team needs.
• Passionate about presenting learning in an engaging and inclusive way.

Desirable Attributes

• Experience within education, apprenticeships, or training environments.
• Understanding of how adults engage with learning materials.
• Basic video editing or multimedia creation skills.
• Experience supporting LMS or e-learning environments.
• Experience updating website content, formatting pages, or uploading resources within a CMS.
• Familiarity with HubSpot for communications, contact management, or event-related activity.
• Understanding of how digital content supports learner recruitment and employer engagement.
• Degree in Marketing, Communications, Digital Media, Graphic Design or related field.
• Relevant marketing or digital certification (e.g. CIM, HubSpot, Google Digital)

Equal Opportunities

• Comply fully with the organisations equal opportunities policy & proactively promote equality of opportunity within workplace.
• Discuss concerns relating to equality of opportunity or safeguarding to the managing director and act as agreed to tackle discrimination.
• Communicate any health & safety and security concerns at work.

Dynamic Training is an equal opportunities employer and positively encourages applications from suitably qualified and eligible candidates regardless of sex, race, disability, age, sexual orientation, religion or belief or marital status. If you are selected for an interview and have special requirements due to a disability, please let us know so that we can make any necessary adjustments.

The job description sets out the main duties of the post. Such duties may vary from time to time without changing the general character of the post or the level of responsibility entailed.

This role is subject to an Enhanced DBS check due to involvement in an education environment and contact with learners.